Returns & Refund Policy
At Daily Bourbon Drops, we take great pride in the quality of our products and are committed to providing an exceptional customer experience. Please review our Returns & Refund Policy carefully before making a purchase.
Return Eligibility
Our return policy lasts 30 days from the date your order is delivered. If more than 30 days have passed since delivery, we may be unable to offer a full refund or exchange.
To qualify for a return, items must:
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Be unused and unopened.
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Be in the same condition in which they were received.
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Be returned in their original packaging.
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Be accompanied by a receipt, order confirmation, or proof of purchase.
Please do not send products directly to the manufacturer.
Non-Returnable Items
Due to the nature of our products and applicable regulations regarding alcoholic beverages, certain items are not eligible for return, including:
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Opened or partially consumed alcoholic beverages
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Gift cards
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Digital or downloadable products
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Clearance or sale items marked as final sale
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Products damaged due to misuse, mishandling, or improper storage after delivery
Damaged, Incorrect, or Incomplete Orders
If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours of delivery. To help us resolve the matter promptly, we may request photographs of the product, packaging, and shipping label.
Once your claim has been reviewed and approved, we will provide an appropriate resolution, which may include:
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A replacement product (where permitted)
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Store credit
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A refund to your original payment method
Refunds
Once your return or claim has been received and inspected, we will notify you by email regarding the approval or rejection of your refund request.
If approved, your refund will be processed and credited to your original method of payment within several business days. Processing times may vary depending on your bank or payment provider.
Late or Missing Refunds
If you have not yet received your refund:
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Verify your bank account and payment method.
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Contact your credit card provider, as processing times may vary.
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Contact your bank, as refunds may require additional posting time.
If you have completed these steps and still have not received your refund, please contact us at sales@dailybourbondrops.com.
Exchanges
We replace products only if they are defective, damaged during shipping, or if an incorrect item was sent. To request an exchange, please contact us at sales@dailybourbondrops.com for assistance.
Return Shipping
For approved returns, products should be mailed to:
Daily Bourbon Drops
3112 Grand Ave
Laramie, WY 82070
United States
Customers are responsible for return shipping costs unless the return is the result of our error, such as receiving a damaged or incorrect item. Original shipping charges are non-refundable.
For higher-value shipments, we recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee receipt of returned items lost in transit.
Need Assistance?
If you have questions regarding this Returns & Refund Policy or need assistance with an order, please contact us at:
Email: sales@dailybourbondrops.com
Address: 3112 Grand Ave, Laramie, WY 82070, United States
Our team is committed to ensuring that your experience with Daily Bourbon Drops reflects the quality, care, and craftsmanship behind every bottle we offer.